Many thanks for your impeccable service at 9 o’clock on a Saturday night. I arrived at Miami airport to discover I had left my CPAP machine at home. Manny drove from home to get me a new machine, set it up and give me a tutorial all within 90 minutes. Amazing service and such nice people. Highly recommended!
"Scooter arrived yesterday, only 3 days after I ordered it. Very quick shipping.
The delivery guy was nice and brought the scooter in for me. I was amazed at
how easy it was to go from unboxing to riding. I highly recommend this scooter
and emed scooter."
"I must begin by telling you how impressed we are with your product, quick
shipping and delivery assistance. I am impressed...you are doing an awesome
job. Thank you"
"I love my scooter and how easy it is to use. The controls are easy enough for a
72 year old woman to figure out."
"Thanks, Matt for wonderful customer service. Also if you give me your boss's
email, I'd love to send him/her a glowing report on the great job you did for
us. Have a good weekend."
Yelp Reviews (link)
Peter D. - San Jose, United StatesI had a similar nightmare start to a vacation as Alan V: On the first night, I realized I'd forgotten to bring the power supply to my ResMed device. I found several local CPAP providers via Google and Yelp, but all were closed on the weekend - except Manny from Medical Supply Depot. Not only did he pick up my call on a Saturday night, but he drove to the airport Sunday morning -- on VALENTINE'S DAY -- to hand-deliver a new power supply. The cost was reasonable, and the service was spectacular. Manny saved my vacation, and possibly my marriage!
Alan V. - Corona, United States
Packed for a cruise, flew out from California, and realized I forgot to bring air tubing/hose for CPAP machine (wife was def annoyed). Google searched CPAP supplies near Miami Int'l Airport and found Austin Medical Supplies.
Called right at 10am and was helped by a very nice gentleman (sorry I forgot your name). He had everything related to CPAP machines and more. Told him I needed tubing/air hose and he knew exactly what I was looking for.
He gave me directions. He was less than 3 miles away, north of airport. Cash gets you the best deal. Credit cards accepted but there is a 3% fee.
They will also ship anything u need. CALL THEM 1ST.
He also seemed to have machines and different masks for whatever u need. Seemed like reasonable prices, good inventory, and everything is factory sealed.
Thanks Austin Medical for bailing me out in a pinch.
Daniel E. - Miami, United States
Outstanding customer service, good prices. I purchase 2 cpap masks. Great value.
Owner will process orders over the phone and ship. You can also go to warehouse and buy.
Yellow Pages (link)
Judi B. Posted: 9/11/2015
I can highly recommend Austin Medical Supply. They truly give 24 hour service. Manny came in the middle of the night when my mothers oxygen concentrator broke down with a new one. She cannot breathe without being on oxygen and because of her COPD she cannot breathe deep enough for a portable oxygen tank to be helpful for her. He kindly gave us knowledgable advice over the phone on how to keep her calm until he could get here with the new machine. His service was definitely above and beyond what good service is all about. I will only use Austin Medical co for any future medical supplies. Thank You Manny for coming at 2:30 am when no one including our current co. would.
Alberto L. Posted: 7/23/2015
I've been buying supplies from Austin for over 10 years and I've never had a problem with any of my clients, thank you for your service throughout the years highly recommend them
Bill A. Updated: 5/24/2015 Posted: 1/21/2015
Needed a CPAP hose replacement and they had it in stock and reasonably priced. The person was quick, friendly and resourceful with my request. Just a pleasure to talk to him.
Teresa P. Updated: 5/24/2015 Posted: 6/10/2013
Customer Service excelente
There are no words to express the gratitude that expresses the service you provided for my family. You have a customer for life.